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Shipping & Returns

RETURN POLICY:
All merchandise purchased online at www.mulmulstore.com may be returned within 14 days upon receipt for a refund, exchange or store credit (subtracting the original shipping and handling fees).  Credit is valid for six months from date of issue. Once your credit has expired it becomes invalid.
All items returned must be in the same condition in which it was received with tags and packaging. We will not accept returns of used or soiled merchandise.
DailyCandy Deals Customers may only EXCHANGE merchandise within 10 days of purchase.
 
NON-RETURNABLE ITEMS:
Intimate apparel such as underwear, bikinis, accessories and jewelry for health reasons may not be returned or exchanged. All sale items are FINAL SALE. No credit or exchange will be accepted.
 
INSTRUCTIONS FOR MAKING A RETURN:
To make a return or exchange, please contact us at orders@mulmulstore.com for a Return Authorization number (RA#) Please include a brief explanation of why you are returning or what you would like to exchange it for. 
Packages must be returned prepaid. We do not accept C.O.D. deliveries.
We have the right to deny a credit if the merchandise returned does not meet our return policy requirements.
 
SHIPPING AND DELIVERY
All items purchased online are shipped with UPS Ground service. The average delivery time is 5-7 business days. If you would like to make a special request for expedited domestic shipping, please contact us at orders@mulmulstore.com
 
INTERNATIONAL SHIPPING AND RETURNS
International shipping is charged a flat rate of $65 worldwide. International orders please note that you will have to take responsibility for all import duties in your own country.
To make a return please contact us at orders@mulmulstore.com for a Return Authorization number (RA#) Please include a brief explanation of why you are returning or what you would like to exchange it for. All International returns must be made within 30days of purchase and must be sent prepaid. We will not accept C.O.D deliveries. 
We have the right to deny a credit if the merchandise returned does not meet our return policy requirements.
 
Thank you.